Business Communication syllabus
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Business Communication
6 units
1 Fundamentals of Business Communication (8 LHs)
2 Business Writing in the Digital Workplace (8 LHs)
3 Business Reports and Proposals (8 LHs)
4 Oral and Interpersonal Communication (8 LHs)
5 Cross-Cultural and Interpersonal Communication (8 LHs)
6 Employment Communication and Professional Branding (8 LHs)
1. Fundamentals of Business Communication (8 LHs)
- Purpose and scope of business communication
- Purpose and scope of business communication
- Barriers and strategies for effective communication
- Barriers and strategies for effective communication
- Listening, feedback, and interpersonal skills
- Listening, feedback, and interpersonal skills
- Communication ethics in multicultural workplaces
- Communication ethics in multicultural workplaces
2. Business Writing in the Digital Workplace (8 LHs)
- Email, memos, and instant business messages
- Email, memos, and instant business messages
- Writing for collaboration platforms (Teams, Slack, etc.)
- Writing for collaboration platforms (Teams, Slack, etc.)
- Documenting information using AI and digital tools
- Documenting information using AI and digital tools
- Etiquette and security in e-communication
- Etiquette and security in e-communication
3. Business Reports and Proposals (8 LHs)
- Types of business proposals and reports
- Types of business proposals and reports
- Planning, researching, and organizing content
- Planning, researching, and organizing content
- Visual design and data presentation
- Visual design and data presentation
- Executive summaries and recommendations
- Executive summaries and recommendations
4. Oral and Interpersonal Communication (8 LHs)
- Structuring and delivering business presentations
- Structuring and delivering business presentations
- Conducting and participating in meetings
- Conducting and participating in meetings
- Interview communication strategies
- Interview communication strategies
- Verbal and nonverbal elements of persuasion
- Verbal and nonverbal elements of persuasion
5. Cross-Cultural and Interpersonal Communication (8 LHs)
- Communication across cultures
- Communication across cultures
- Managing diversity and inclusion
- Managing diversity and inclusion
- Conflict resolution and negotiation
- Conflict resolution and negotiation
- Social intelligence and empathy in professional life
- Social intelligence and empathy in professional life
6. Employment Communication and Professional Branding (8 LHs)
- Writing résumés, cover letters, and portfolios
- Writing résumés, cover letters, and portfolios
- Virtual job interviews and LinkedIn networking
- Virtual job interviews and LinkedIn networking
- Personal branding and professional ethics
- Personal branding and professional ethics
- Reflective career communication
- Reflective career communication