Business Communication syllabus

Business Communication

• 1 The Communication Process

  • Basics of communication
  • Theories and principles of communication
  • Communication methods, modes, and systems
  • Importance of communication
  • Barriers to communication
• 2 Business Communication

  • What is business communication?
  • History of business communication
  • Nature of communication
  • Why business communication?
  • Functions and importance of business communication
  • Components of business communication
  • Types of business communication
• 3 Skills and Values in Business Communication

  • Communication skills
  • Organizational communication skills
  • Interpersonal communication skills
  • Leadership and communication skills in leadership
  • Professionalism in business communication
  • Writing and listening skills
  • Cross-cultural sensitivities
• 4 Writing Electronic and Other Messages

  • Memos
• 5 Oral Communication

  • Enhancing oral communication
  • Presentation strategies and soft skills
  • Using nonverbal communication
  • Conversations and negotiations
• 6 Visuals and Nonverbal Communication

  • Using visual aids
• 7 Communication in Career Planning

  • Planning and conducting a job search
  • Résumés, references, and cover letters
  • Group discussion and interview