Organizational Behavior and Human Resource Management syllabus
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Organizational Behavior and Human Resource Management
2 units
1 Part I: Organizational Behavior
- Unit 1: Introduction (5 LHs)Concept and importance of organizational behaviour (OB)
- Basic assumptions of OB
- Organizational behavior system and Levels of OB analysis
- Contributing disciplines to the field of OB
- New challenges for manager in OB of hospitality industry
- Unit 2: Perception and Learning (5 LHs)Perceptual process and Factors influencing perception
- Perception and individual decision making
- Concept and significance of learning
- Principles of learning and Factors influencing Learning
- Unit 3: Personality (4 LHs)Concept and features of personality
- Determinants of personality
- Personality traits and characteristic at workplace
- Major personality attributes influencing OB
- Unit 4: Organizational Conflict and Stress (5 LHs)Concept, nature, and levels of conflict
- Sources of conflict and Approaches to conflict management
- Organizational stress and work stressors
- Organizational stress management strategies/approaches
- Unit 5: Organizational Change and Development (5 LHs)Forces of organizational change and Resistance to change
- Approaches to managing organizational change
- Organizational development (OD)
- Values and prerequisites to OD
2 Part II: Human Resource Management
- Unit 6: Introduction to Human Resource Management (5 LHs)Objectives and functions of human resource management
- Human resource outcomes
- Contemporary challenges for hospitality industry
- Unit 7: Job Analysis and Design (4 LHs)Job-related terminologies: job, task, position and occupation
- Purposes and sources of job analysis
- Benefits and methods of job design
- Unit 8: Human Resource Acquisition and Development (5 LHs)Human resource planning process
- Recruitment sources and methods
- Selection and socialization
- On-the-job and off-the-job training
- Management development methods
- Unit 9: Performance Appraisal and Reward Management (5 LHs)Performance appraisal methods
- Reward management
- Types and qualities of effective rewards
- Unit 10: Employee Maintenance (5 LHs)Employee health and safety
- Employee welfare and Social security
- Employee grievance and discipline
1. Part I: Organizational Behavior
- Unit 1: Introduction (5 LHs)
- Concept and importance of organizational behaviour (OB)
- Basic assumptions of OB
- Organizational behavior system and Levels of OB analysis
- Contributing disciplines to the field of OB
- New challenges for manager in OB of hospitality industry
- Unit 2: Perception and Learning (5 LHs)
- Perceptual process and Factors influencing perception
- Perception and individual decision making
- Concept and significance of learning
- Principles of learning and Factors influencing Learning
- Unit 3: Personality (4 LHs)
- Concept and features of personality
- Determinants of personality
- Personality traits and characteristic at workplace
- Major personality attributes influencing OB
- Unit 4: Organizational Conflict and Stress (5 LHs)
- Concept, nature, and levels of conflict
- Sources of conflict and Approaches to conflict management
- Organizational stress and work stressors
- Organizational stress management strategies/approaches
- Unit 5: Organizational Change and Development (5 LHs)
- Forces of organizational change and Resistance to change
- Approaches to managing organizational change
- Organizational development (OD)
- Values and prerequisites to OD
2. Part II: Human Resource Management
- Unit 6: Introduction to Human Resource Management (5 LHs)
- Objectives and functions of human resource management
- Human resource outcomes
- Contemporary challenges for hospitality industry
- Unit 7: Job Analysis and Design (4 LHs)
- Job-related terminologies: job, task, position and occupation
- Purposes and sources of job analysis
- Benefits and methods of job design
- Unit 8: Human Resource Acquisition and Development (5 LHs)
- Human resource planning process
- Recruitment sources and methods
- Selection and socialization
- On-the-job and off-the-job training
- Management development methods
- Unit 9: Performance Appraisal and Reward Management (5 LHs)
- Performance appraisal methods
- Reward management
- Types and qualities of effective rewards
- Unit 10: Employee Maintenance (5 LHs)
- Employee health and safety
- Employee welfare and Social security
- Employee grievance and discipline