Housekeeping Operations II syllabus

Housekeeping Operations II

• 1 Hotel Linen and Uniforms (8 LHs)

  • Hotel Linen and its Classification
  • Linen Room and Linen Room Staff
  • Linen Purchase, Par stock, Storage and Inspection
  • Stock Taking Procedures and Linen Condemnation
  • Uniform Selection, Issuing Procedure, Care and Storage
• 2 Fibers and Fabrics (5 LHs)

  • Types, Classification and Characteristics of Fibers
  • Selection Criteria of Fabrics
  • Curtains and Blinds
• 3 Laundry Operation (3 LHs)

  • Basic Layout Plan and Types of Laundry
  • Laundry Equipment and Process
  • Guest Laundry and Valet Services
• 4 Housekeeping Inventory (2 LHs)

  • Area Inventory List and Frequency Schedules
  • Equipment and Supply Inventory Levels
• 5 Hotel Gardening and Flower Arrangement (4 LHs)

  • Gardening and its Types
  • Flower Arrangement
  • Names of Flowers and Foliage
  • Prolonging the Life of Flowers
• 6 Safety and Security in Housekeeping (2 LHs)

  • 3 E's of Safety
  • Potential Hazards in Housekeeping Operations
  • Safety Ergonomics and Accident Prevention
  • Roles of Housekeeping in Safety
• 7 Practical (24 LHs)

  • Inspection of Rooms and Public Areas
  • Stain Removal
  • Flower Arrangement and Gardening
  • Maintenance Work Procedure
  • Setting of First-aid
  • Event and Festival Decorations
  • Towel Arts
• 8 Property Visit

  • Any one Commercial Laundry Visit