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Global Distribution System and E-ticketing syllabus

TTM 2046 units · 23 topicsAcademic year 2083/84
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Global Distribution System and E-ticketing

6 units

1. Introduction of Travel technology, Global Distribution System (GDS) (4 LHs)

  1. Telephony, the Internet, and Software
  2. CRS, GDS, and DCS systems
  3. Evolution, Benefits and business model of GDS
  4. GDS data Suppliers

2. Basic Functional Part of Sabre, Galileo and Amadeus (9 LHs)

  1. Travel trade abbreviation and Sign in/Out
  2. Encode/Decode, Schedule and availability
  3. PNR creation, modification and management
  4. Seat selling, group booking and queues
  5. Fare display, rules, pricing and shopping
  6. Booking Dummy Tickets and Ticket Modifications

3. Distribution and Airlines retailing with New Distribution Capability (NDC) (5 LHs)

  1. Airlines Distribution Models and Life Cycle
  2. New distribution capability and Impact on the Industry
  3. Benefits to airlines, intermediaries and Travelers
  4. Future of airlines retailing and Distribution

4. Billing and Settlement Plan (BSP) (3 LHs)

  1. BSP agent/airline relations and participants
  2. BSP link and benefits
  3. Standard traffic documents (STD) and ADM/ACM

5. Online Booking System (3 LHs)

  1. Domestic Airlines online booking procedure
  2. Budget airlines booking procedure

6. Practical Works (24 LHs)

  1. Dummy Booking, Fare Checks, and Booking Interpretation
  2. Domestic and International Flights
  3. Industry Visit to Ticketing and Reservation department
  4. Industry visit report