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Food and Beverage Service I syllabus

BHM 1039 units · 28 topicsAcademic year 2083/84
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Food and Beverage Service I

9 units

1. Hospitality and Service Industry (2 LHs)

  1. Concept and nature of hospitality and service industry
  2. Catering industry: introduction and classification
  3. Primary and secondary catering establishments

2. Food and Beverage Service Department (6 LHs)

  1. F&B service outlets and functions
  2. F&B service department organization chart
  3. Duties and responsibilities of F&B manager, assistant manager, outlet manager, supervisors, waiter/ess and apprentice
  4. Ancillary departments: stillroom, silver/plate room, wash-up, hot plate and linen store
  5. Relations with front office, housekeeping, food production and personnel departments

3. Health, Safety, and Hygiene Practice in F&B Service (2 LHs)

  1. Importance of health, safety and hygiene in F&B service
  2. Personal, food and workplace hygiene

4. Pre-Preparation for Service (4 LHs)

  1. Mise-en-place, mise-en-scene, briefing and debriefing
  2. Service furniture: chairs, tables, sideboards and trolleys
  3. Tableware: cutlery, crockery, glassware and hollowware

5. Menu and Its Types (2 LHs)

  1. Menu definition and types: a la carte and table d'hote
  2. Courses of a classical French menu

6. Table Setting and Linen (2 LHs)

  1. Types and sizes of F&B linen
  2. Napkin folding shapes and designs
  3. Rules of laying tables for a la carte and table d'hote menus

7. Etiquettes and Service Sequence (4 LHs)

  1. Attributes, conduct and communication skills of F&B service personnel
  2. Order-taking forms: KOT, BOT and bill; technologies and techniques
  3. Plates and glass removal; handling special guest requests
  4. Restaurant service sequence and billing procedure
  5. American, English, French and Russian service methods

8. Food & Beverage Terminologies (2 LHs)

  1. F&B service terminologies

9. Demonstration and Practical (24 LHs)

  1. Stillroom and pantry work
  2. Restaurant mise-en-scene, mise-en-place and service sequence
  3. Pre-plated service of three-course continental menus: 3
  4. Pre-plated service of four-course continental menus: 5