Business Communication syllabus

Business Communication

• 1 Part I: Business Communication: Understanding the Foundation

  • The Role of Communication in the Business Organization
  • A Model of the Communication Process
  • Perception and Reality
  • The Filter of the Mind
  • Barriers and Malfunctions of Communication
• 2 Part II: Fundamentals of Business Writing

  • Principles of Clear Business Writing
  • Writing for Effect
• 3 Part III: Basic Patterns of Business Messages

  • Direct and Indirect Business Letters
  • Memorandums, Notes, E-mails, and Notices
• 4 Part IV: Business Report Writing

  • Reports: Problems, Organizations, and Interpretation
  • Techniques of Writing Reports and Proposals
  • Visual Communication in Reports
• 5 Part V: Other Forms of Communication

  • Public Speaking and Oral Reporting
  • Cross-cultural Communication
  • Conducting and Participating in Meetings
  • Nonverbal Communication
  • Technology of Business Communication
  • Job Applications, Resumes, and Cover Letters
  • Advertisement Materials: Print and Electronic Media