Operations Management syllabus

Operations Management

• 1 Introduction (6 LHs)

  • Operations Management and Transformation Process
  • Production and Service Operations
  • Operations Manager and Production Systems
  • Productivity and Green Productivity
  • Supply Chain Management
• 2 Operations Strategy (3 LHs)

  • Operations Strategy and Competitive Advantage
  • Corporate, Business, and Operations Strategy Linkage
  • Manufacturing and Service Strategies
• 3 Product and Service Design (5 LHs)

  • Product and Service Design
  • Product Development Process
  • Value Analysis, Concurrent Engineering, and Quality Function Deployment
  • Single-channel Waiting Line Theory
• 4 Location Decisions and Facilities Layout (5 LHs)

  • Factors and Techniques for Location Decisions
  • Layout Concepts and Types
  • Designing Process Layout
• 5 Linear Programming (10 LHs)

  • Graphical and Simplex Methods
  • Duality and Sensitivity Analysis Using Solver
  • Assignment Model
  • Transportation Model
• 6 Aggregate Planning (4 LHs)

  • Concept and Strategies of Aggregate Planning
  • Planning Options
  • Aggregate Planning in Services
• 7 Inventory Management (4 LHs)

  • Inventory Concepts, Importance, and Costs
  • Dependent and Independent Demand
  • Continuous and Periodic Inventory Systems
  • EOQ Model and ABC Classification
• 8 The Quality System (8 LHs)

  • Quality and Total Quality Management
  • Costs and Control of Quality
  • Statistical Process Control Charts
  • JIT and Six Sigma
  • ISO 9000 Series and Seven Quality Tools