Tour Guiding and Interpretation syllabus

Tour Guiding and Interpretation

• 1 Introduction to Tour Guiding and Escorting (3 LHs)

  • Concept, Evolution, Types, and Roles
  • Relationships with Tourism Stakeholders
• 2 Qualities and Competencies of Tour Guides and Escorts (3 LHs)

  • Personal, Interpersonal, and Professional Attributes
  • Cultural Awareness and Etiquette
• 3 Skills and Techniques of Communication and Presentation (4 LHs)

  • Verbal and Non-verbal Communication
  • Soft Skills and Leadership
  • Storytelling and Commentary Styles
• 4 Psychology and Sociology of Tourist Behavior and Expectations (3 LHs)

  • Factors Shaping Tourist Behavior
  • Strategies for Meeting Tourist Expectations
• 5 Ethics and Etiquette of Tour Guiding and Escorting (3 LHs)

  • Professional Codes and Ethical Issues
  • Etiquette and Protocol
• 6 Coordination and Management of Tours and Groups (4 LHs)

  • Tour Planning and Execution
  • Coordination Tools
  • Types of Tours and Groups
• 7 Handling Emergencies and Ensuring Safety of Tourists (4 LHs)

  • Types and Causes of Tour Emergencies
  • Emergency Procedures
  • Risk Prevention and Conflict Management
• 8 Practical: Exposure to Tour Destinations (24 LHs)

  • Tour and Field Visit
  • Observation and Stakeholder Interaction
  • Reflection, Presentation, and Tour Commentary