Principles of Management syllabus

Principles of Management

• 1 Introduction to Management (5 LHs)

  • Management Concepts, Levels, and Functions
  • Managerial Roles and Skills
  • Challenges in Hospitality Management
• 2 Business Environment (5 LHs)

  • Internal and External Environments
  • SWOT Analysis
  • Corporate Social Responsibility
• 3 Evolution of Management Thoughts (6 LHs)

  • Classical Management Theories
  • Human Relations and Behavioural Approaches
  • Systems and Contingency Theories
• 4 Planning and Decision-Making (6 LHs)

  • Planning Types, Levels, and Process
  • Decision Types and Process
  • Decision Conditions in Hospitality
• 5 Organizing (10 LHs)

  • Organizing Process and Structures
  • Authority, Responsibility, and Delegation
  • Centralization and Decentralization
  • Emerging Hospitality Organization Design
• 6 Leading (8 LHs)

  • Leadership Qualities and Styles
  • Groups and Motivation
  • Communication Process, Networks, and Barriers
• 7 Controlling (8 LHs)

  • Control Process and Techniques
  • Quality Dimensions
  • Total Quality Management