Travel Information Management syllabus

Travel Information Management

• 1 Introduction to Tourism and Information Technology (8 LH)

  • Characteristics of Tourism
  • Applications of Information Technologies in Tourism
  • Evolution of Information Technology: computers, networking and Internet
  • Implications for travel and tourism
• 2 Global Distribution System (9 LH)

  • Introduction and future of Global Distribution System
  • Tour Operators
  • Online Intermediaries: types, IT innovations and future
• 3 The Internet and Tourist (10 LH)

  • History and evolution of Internet
  • Intranets and Extranets; World Wide Web
  • Domains, protocols and language
  • Internet applications in travel
  • Travel website functionality
  • Online information search and behavior
  • Business on the Internet
• 4 Aviation and Information Technology (11 LH)

  • Airline IT, Reservation, Decision Support and Departure Systems
  • In-Flight Technologies
  • Airport passenger processing
  • Baggage and Cargo Handling
  • Air Traffic Control
  • Environment Management System
• 5 Travel Agencies (8 LH)

  • Automation and productivity of travel companies
  • Functions and systems of agency management
  • Working with legislation
  • Threats to and protection of privacy
  • Factors increasing threats to information security
• 6 Health and Safety at Workplace (2 LH)

  • General health and safety
  • Factors specific to technology-rich environments