Organizational Behavior syllabus
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Organizational Behavior
8 units
2 Understanding Individual Behaviour (4 LHs)
3 Perception and Learning (7 LHs)
5 Motivation and Job Satisfaction (7 LHs)
6 Groups and Leadership (8 LHs)
7 Communication and Conflict (7 LHs)
8 Organizational Change and Development (4 LHs)
1. Introduction (7 LHs)
- Concept and Importance of Organizational Behavior
- Contributing Disciplines and Levels
- Managerial and Hospitality Issues
2. Understanding Individual Behaviour (4 LHs)
- Individual Behavior as an Input-output System
- Mental Process and Attitudes
3. Perception and Learning (7 LHs)
- Perception and Its Influences
- Learning Theories
- Principles and Factors of Learning
4. Personality (4 LHs)
- Personality Traits and Characteristics
- Personality Attributes in Hospitality Management
5. Motivation and Job Satisfaction (7 LHs)
- Motivation Concepts and Theories
- Motivation in Action
- Job Satisfaction and Determinants
6. Groups and Leadership (8 LHs)
- Group Concepts and Types
- Leadership Styles and Theories
- Leadership in Hospitality
7. Communication and Conflict (7 LHs)
- Organizational Communication
- Communication Process, Barriers, and Networks
- Conflict Types and Sources
8. Organizational Change and Development (4 LHs)
- Change and Resistance
- Managing Resistance
- Organization Development