Sector growth and challenges
Bachelor of Business Studies (BBS) — Fourth Year
Subject: Fundamentals of Services Marketing (MKT 254)
Unit 1: Introduction
Academic Year: 2083/84
Topic Objectives
After studying this topic, students should be able to:
- Explain the scope and key elements of sector growth and challenges.
- Apply the relevant marketing concepts to a defined customer group, market or business decision.
Curriculum Scope
- Emerging key services
- Reasons for the growth of services sector
- Challenges in service sector
Detailed Microsyllabus
Sector development
- Identify emerging service categories in the curriculum context.
- Explain economic, technological and social drivers of growth.
- Relate growth to changing customer and business needs.
Sector challenges
- Examine quality consistency, capacity and demand variability.
- Discuss trust, accessibility and skilled employee requirements.
- Assess competition and coordination challenges.
Analysis
- Study a defined service sector using dated evidence.
- Separate observed trends from forecasts.
- Recommend responses appropriate to the service situation.
Curriculum reference: Tribhuvan University, Faculty of Management, revised four-year BBS curriculum, PDF pages 109–111.
Source note: The curriculum scope above is retained from the existing TU syllabus breakdown. The numbered study subtopics are editorial elaborations for teaching and study, rather than a separately issued TU syllabus. Unit or component allocations apply at their stated level; no separate topic hours or marks are assigned here. Examples involving current laws, rates, institutional products or Nepalese status must identify the relevant period and official materials; no changing numerical or legal requirements are invented here.