Quality improvement

Unit 9: Control and Quality ManagementTopic 6 of 6

Browse the Principles of Management syllabus

Principles of Management

11 units

1 The Nature of Organizations
2 Introduction to Management
3 Management: History and Current Thinking
4 Environmental Context of Management
5 Planning and Making Decisions
6 Fundamentals of Organizing
7 Leadership and Motivation
8 Fundamental of Influencing and Communication
9 Control and Quality Management
10 Managing in the Global Arena
11 Management Trends and Scenario in Nepal

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What the syllabus expects

Quality improvement process

Quality improvement

Bachelor of Business Studies (BBS) — First Year

Subject: Principles of Management (MGT 213)

Unit 10: Control and Quality Management

Academic Year: 2083/84

Topic Objectives

To develop an understanding of quality improvement and explain the managerial concepts and assess their application in organizational situations.

Curriculum Scope

Quality improvement process

Detailed Microsyllabus

Quality-improvement process
1. Identify customer requirements and performance gaps.
2. Analyze causes and select improvement actions.
3. Implement changes and measure results.
Maintaining improvement
1. Standardize effective methods and train employees.
2. Monitor outcomes and collect feedback.
3. Repeat improvement cycles when new problems arise.

Curriculum reference: Tribhuvan University, Faculty of Management, BBS curriculum with first-year syllabus, PDF pages 9-10.

Source note: The curriculum scope above is retained from the existing TU syllabus breakdown. The numbered study subtopics are editorial elaborations for teaching and study, rather than a separately issued TU syllabus. Unit lecture hours apply to the whole unit; no separate topic hours or marks are assigned here.